All Systems Operational

About This Site

System Status for Fog Creek Software's On Demand products, covering Manuscript and Kiln.

For older system status history, see our old Status Blog at http://statusblog.fogcreek.com/

Manuscript Website   ? Operational
90 days ago
99.91 % uptime
Today
Manuscript API   ? Operational
90 days ago
99.92 % uptime
Today
Kiln Website   ? Operational
90 days ago
99.91 % uptime
Today
Kiln Repositories - HTTPS   ? Operational
90 days ago
99.91 % uptime
Today
Kiln Repositories - SSH   ? Operational
90 days ago
99.91 % uptime
Today
Fog Creek Home Page   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Manuscript Website Response Time
Fetching
Manuscript API Response Time
Fetching
Kiln Website Response Time
Fetching
Past Incidents
Sep 22, 2018

No incidents reported today.

Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018
Resolved - The issue is now resolved. SQL Server services stopped responding, causing a cascade of failures on the service. Triggering a failover restored services.

We apologize for any inconvenience this may have caused.
Sep 14, 17:06 EDT
Monitoring - At approximately 4:30PM Eastern, our monitoring tools alerted us to a service-wide outage. The issue appears to have been resolved, and we are currently monitoring service stability.

We will post an update shortly with details of our investigation.

If you have any questions, feedback, or concerns, please contact us.
Sep 14, 16:50 EDT
Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.

Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.