All Systems Operational

About This Site

System Status for Fog Creek Software's On Demand products, covering Manuscript and Kiln.

For older system status history, see our old Status Blog at http://statusblog.fogcreek.com/

Manuscript Website   ? Operational
90 days ago
99.98 % uptime
Today
Manuscript API   ? Operational
90 days ago
100.0 % uptime
Today
Kiln Website   ? Operational
90 days ago
99.98 % uptime
Today
Kiln Repositories - HTTPS   ? Operational
90 days ago
99.98 % uptime
Today
Kiln Repositories - SSH   ? Operational
90 days ago
99.98 % uptime
Today
Fog Creek Home Page   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Manuscript Website Response Time
Fetching
Manuscript API Response Time
Fetching
Kiln Website Response Time
Fetching
Past Incidents
Jul 16, 2018

No incidents reported today.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018
Resolved - As of 4:35 PM EDT (1635 UTC), Kiln On Demand has returned to normal operations. Our apologies for this issue and thanks for your patience while we investigated and resolved it.
Jul 12, 16:37 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 12, 16:25 EDT
Investigating - As of 4:00 PM EDT (1600 UTC) we began noticing degraded service in Kiln On Demand, including the ability to push and pull from repositories. We are currently investigating this issue and will post additional updates as we have more information.
Jul 12, 16:15 EDT
Jul 11, 2018

No incidents reported.

Jul 10, 2018
Resolved - As of 4:45 PM EDT (2045 GMT), this issue appears to be resolved. If you are still encountering any issues with your Manuscript account, please let us know via support@fogcreek.com
Jul 10, 16:54 EDT
Investigating - As of 4:20 PM EDT (2000 UTC), we began receiving reports of issues affecting the use of Manuscript. These issues result in seeing 500 errors during normal use of the system. We are currently investigating and will update here once we have identified the cause of these issues.
Jul 10, 16:45 EDT
Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018

No incidents reported.

Jul 4, 2018
Completed - The scheduled maintenance has been completed.
Jul 4, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 00:30 EDT
Scheduled - The Kiln database servers will be undergoing brief preventative maintenance at 00:30 AM on 2018-07-04. We expect no more than brief interruptions in service during the maintenance window; if you encounter any problems all operations should succeed upon retry.

As always, don't hesitate to get in touch with questions or feedback.
Jul 3, 16:34 EDT
Jul 3, 2018

No incidents reported.

Jul 2, 2018

No incidents reported.