We have identified and addressed what we believe to be the source of our ongoing backend service issues with FogBugz On Demand and Kiln On Demand, and will not be rolling back the version of FogBugz at this time. FogBugz On Demand will continue to be on version 8.16.748. All services are currently stable. We will continue to monitor and post an all clear once we are confident the issue has been resolved.
After we have conducted a full postmortem analysis, we will also post the results of that postmortem on this site.
As always, please don't hesitate to reach out to us if you have any questions, concerns, or issues with your account.