We will be upgrading a piece of the Kiln On Demand backend infrastructure on Thursday, August 25th at 2200 ETC. This should help fix the recent issues with load spikes on Kiln servers. The maintenance window will close at 2300 EST. Kiln service during the window should be mostly unaffected, but there may be a short blip in availability.
If you have any questions or concerns, feel free to contact us.