Update 11/8/2012 9:55 pm ET (UTC -5):
We have confirmed that the phones are now working normally. Sorry for the inconvenience.
Update 1:28 pm ET (UTC -5):
Our phone lines appear to be back up. We are getting confirmation from Verizon shortly. You can reach us at our main numbers. If you encounter problems with them, please use the alternate number in the original post below.
Outside North America:
+1 (212) 279-2076
Power and internet access have been restored to our office in Manhattan, but our phones are currently down. Verizon is working on restoring services to our area. Until that is complete, you can reach us at an alternate number:
At the moment, we have a limit on the number of incoming calls we can handle. Your call may go to voicemail, but rest assured we will return it quickly during business hours. 9:00 am to 5:00 pm EST (UTC -5).
We will update this post when normal service is restored.