This Sunday I'll be taking one of our database servers offline for routine maintenance. During this time, FogBugz On Demand will be unavailable to approximately 25% of our customers. The maintenance window is scheduled for 04:00 to 06:00 GMT, but actual downtime is expected to be significantly less than that.
As part of our ongoing optimization of the Copilot database, I'll be performing some offline index maintenance on Sunday at 04:00 GMT. Copilot services will be unavailable during this window, which is expected to last less than an hour.
Due to an enormous index in the Copilot database, this routine maintenance is taking significantly longer and causing greater service impact than expected. I apologize for the inconvenience, and will post as soon as things are back to normal.
We'll be performing some maintenance on the Copilot database this Sunday at 04:00 GMT. Expected impact is slowness and possibly a few minutes of service unavailability. All in all, the maintenance shouldn't last much longer than 30 minutes.