update: Things are in working order. Total lag was about 30 minutes.
Hi Folks. We're in the midst of migrating a hurting backend service right now to some new hardware. During this move, new On Demand accounts will be queued up for creation. We expect this to be wrapped up in an hour or so. Once all is well, all of the queued up account creation requests will flow through as expected.
This does not impact existing On Demand users.
I'll update this post as soon as the work is complete.