UPDATE: Order processing is back online.
Due to an outage with our payment processer (Linkpoint/Yourpay) coupled with the fact that they outsource their tech support during weekends and that there is no one there until Monday that can help us, any orders placed with us will not complete processing until they fix problems with their gateway probably sometime on Monday. This affects signups for Fog Creek Copilot, FogBugz On Demand, purchasing FogBugz for your server, etc. Basically any time you enter a credit card on our system, or change an existing one, the order will be placed on hold until the gateway comes back up. I apologize and have written another letter to First Data to complain about the problem. It appears it may be time to switch our payment processor to Paypal or some other competitor.